Signing up for phone consultation is very simple: You can choose an appointment online. You can select the date and time very flexibly according to your schedule.

The telephone consultation usually lasts 15–30 minutes. This gives us enough time to address all your questions and find the best solution for you and your pet.

No, the phone consultation is completely free of charge.

All you need is a phone and a few details about your four-legged friend, such as weight, age, possible allergies, or current food preferences.

Our consultation is ideal for questions about changing diets, nutrition for intolerances, special life stages (e.g., puppy, senior) or simply for recommendations on our product range.

Yes, of course! You can use our consultation as often as you want - especially when your pet's needs change or new questions arise.

The consultation is conducted by our experienced food experts who are specifically trained to support you competently and individually.

No problem - you can simply book a new appointment or contact us to make up for the missed appointment.

Just send us a message via WhatsApp – quick, uncomplicated, and direct. We are available from Monday to Friday from 9 to 5 pm and will answer your questions as quickly as possible.

The chat is perfect for quick questions or general tips, e.g., about food selection or our products.

Yes, of course! With photos or videos, we can assist you even more specifically.

No, the WhatsApp chat is free. Just ask us - we look forward to your message!

The online pet food consultation is a breeze: Answer a few short questions about your furry friend and receive a personalized nutrition plan within 5 minutes - convenient and accessible at any time.

No, our online food consultation is completely free.

Of course! You can use it as often as you want - for example, when the needs of your favorite change.